Menu not working correctly

Hello @2refinish,

I have tried replicating this, but for me, it works well.
Can you please provide us with a screencast of this issue?

Thank you!

Many thanks for replying, unfourtuantly I cannot screen save the problem.

On https://2refinish.com if you mouse over ‘Restoration’ then move the mouse down, the menu closes before ‘Previous Restorations’ can be selected.

I have tried using another theme and do not experience this issue, which makes me wonder if there is a limited to the amount of sub-menu items on the Neve Web Agency Theme.

• This reply was modified 3 years, 8 months ago by 2Refinish.
• This reply was modified 3 years, 8 months ago by 2Refinish.

Hi @2refinish,

I have checked again, under your cover image you have some menu items, and it overlaps with the last element of the dropdown. https://prnt.sc/10tlubq

Please check into Customizer -> Menus if you have created a secondary menu that might overlap with the first one. Also, have a look at the Primary Menu to make sure that it contains the right pages.

Please let us know how it goes.

Thanks for looking at this issue danamv.

I have looked in ‘customise > menu’ and I only have a Main Navigation set as Primary Menu. I do not have a Secondary Menu active as far as I can see.

This does seem to happen on all my pages and posts, which is really strange!

Hello @2refinish

This can be solved by using some custom CSS. Please try adding the following into Customizer -> Additional CSS:

.header-menu-sidebar-inner .nav-menu-primary, .header-menu-sidebar-inner .nav-menu-secondary {
  
    display: none !important;
}

I hope it helps! Please let us know if this solves the issue.

Thanks for the fix danamv.

The fix has solved the issues I have been experiencing with the desktop menu, but the menu (mobile menu) has now stopped working for a mobile.

Any further ideas we can try?

Hi @2refinish,

Thank you for contacting us via your member’s area. As you’re using Neve PRO we will assist you directly regarding this issue so let’s continue the communication there.

Thanks!