• Hello, I’m not sure what I have done wrong, I didn’t think i changed any menu items, but the menu button on mobile devices is no longer working, Would appreciate some assistance ?? Maarit

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    Hmmm, that is strange. The button is clickable, but it is not firing the javascript to reveal the menu.

    My first suggestion is to disable all plugins and see if the menu comes back on mobile. If it does, re-enable your plugins one-at-a-time and see which one is causing the issue.

    Thread Starter sittingpretty

    (@sittingpretty)

    Thanks for the suggestion @sacredpath Unfortunately it doesn’t appear to be a plugin causing the issue. I deactivated them all and the menu still didn’t work.

    sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    Hmmmm, have you done any customizations to any of the theme php script files?

    Can you try switching temporarily back to Twenty Seventeen and see if the menu works when that default theme is active? If the menu work there, then it is something with the theme files themselves and you might have to reinstall Karuna on your site.

    I installed Karuna on my test site and the menu works fine for me, so I’ve not been able to reproduce the issue.

    Thread Starter sittingpretty

    (@sittingpretty)

    Thank you. The 2017 theme menu worked, so I will reinstall the Karuna theme. Wish me luck! ??

    Thread Starter sittingpretty

    (@sittingpretty)

    That worked, thank you so much!

    sacredpath

    (@sacredpath)

    Automattic Happiness Engineer

    Good luck and let me know how things go.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Menu not working on mobile’ is closed to new replies.