Menu not working on mobile

Dear @mipecs ,

Thank you for your message.

Could you, please, do the following?
1. Clone the same popup and place it on a test page.
2. Increase the delay a bit, to a minute for example.
3. Send the page link the popup is placed on to us.

We will be waiting to hear back from you.

Thanks beforehand.

I have tried that – for some reason it is only an issue when the frontpage is chosen (or all pages). I have set the timer for 10 sec now – that should give you time to see it (don’t like to increase it more as the site is active).

Until the pop up comes on, the menu doesn’t work on mobiles. Ones the popup comes up and is either filled or closed, the menu works again.

?

thanks

Dear @mipecs ,

We would really need to have more time for the popup to understand the issue better. Could we maybe schedule a time when you can make the delay 30 seconds at least and we would be able to make the necessary check-ups at that time.
Then of course, you can decrease the delay as you initially wished.

Would that be okay for you?

Ok thanks – there is now a 30 sec delay.

Appreciate your support!

Dear @mipecs ,

Thanks so much for collaboration with us!

We checked the case and noticed what you mean.

Please, copy and paste the following code in the custom CSS field. https://prnt.sc/tizlc7

#mainnav-mobi{position:fixed !important;}

Let us know if this helps.

You can also have the delay you wish now.

Great – works well! Thanks for your support!

Dear @mipecs ,

You’re very welcome.

Should you need any further assistance, please, open another thred. We would be happy to assist you.
This one will be marked as resolved.