• Resolved PillanAnder

    (@pillanander)


    The mobile menu and sidebar menues does not work on my page. I am usign child theme but I did try also with parent them, still not working.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • I am having the same issue! Can someone please advise ASAP? I deactivated all plugins, that didn’t help, and I also made sure I had the header menu selected for mobile in the theme customizer. My website is SomeVeganGirl.com.

    Just a follow up that I am an amateur with coding, etc., but understand WordPress pretty well.

    Theme Author presscustomizr

    (@nikeo)

    Hi @pillanander @hannahas I can’t reproduce this issue on a my local test site or on the live demo. The mobile menu works fine for me.
    I would recommend to follow the usual troubleshooting steps :

    1. Use the latest software versions : make sure the theme and WordPress are up to date.
    2. Cache plugin : if you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.
    3. Browser : clear your browser’s cache / history
    4. Deactivate your child theme if you are using one.
    5. Check for plugin conflict : deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.
    6. Deactivate your child theme if you are using one

    I hope it can help.

    Thread Starter PillanAnder

    (@pillanander)

    I deactivated all plugins and activated again. Now it works ??
    I did not change anything but just deactivating and activating did worked ??
    Thank you Nicolas.

    Theme Author presscustomizr

    (@nikeo)

    OK thanks for the feedback @pillanander. Your initial problem is solved so I mark this topic as resolved.
    @hannahas if you are having other issues, please open your own topic about it, we’ll try to help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Menu on mobile’ is closed to new replies.