Menu page and videos disappeared

  • Resolved rgrace33

    (@rgrace33)


    7 years, 4 months ago

    Hi,
    What would make an active menu page disappear? I know for certain that I did not delete it even accidentally and had updated it about 2 wks ago. That, plus for some reason the videos I had on the landing page and were fine for about 2 months now no longer show on the page (and disappear when I replace them). I’m more perplexed about the missing page. In the dashboard menu, the missing page shows as being invalid and it’s not in the listing of my pages. There’ve been other issues with this theme such as content disappearing completely in the accordion boxes. I like this theme for its clean design but not much for lack of dependability.

    • This topic was modified 7 years, 4 months ago by rgrace33.
    • This topic was modified 7 years, 4 months ago by rgrace33.
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  • Theme Author lyrathemes

    (@lyrathemes)

    @rgrace33 I am sorry to hear about the trouble you’re facing.

    Just so you know, themes are only responsible for content display, and cannot modify content/data in any way. So if items have disappeared – either someone has made edits/deletes on your site, or you guys have changed some settings where certain items were perhaps hidden.

    Which plugin(s) are you using for this, since we do not have any built in accordion displays in the theme? Maybe the plugin was updated and that was the cause of the content changes.

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