Menu problem in Vendor Dashboard

  • Resolved manniak

    (@manniak)


    2 years, 1 month ago

    Hi,

    I’m using Listeo Theme and everything is fine but when I activate your plugin, it appears a new menu ‘store’ in the backend area, but it’s not clickable at all. Here’s the HTML output (no links):

    <ul class="dokan-dashboard-menu">
  <li class="dashboard"><a href=""><i class="fas fa-tachometer-alt"></i> Dashboard</a></li>
  <li class="products"><a href=""><i class="fas fa-briefcase"></i> Products</a></li>
  <li class="orders"><a href=""><i class="fas fa-shopping-cart"></i> Orders</a></li>
  <li class="withdraw"><a href=""><i class="fas fa-upload"></i> Withdraw</a></li>
  <li class="settings has-submenu"><a href=""><i class="fas fa-cog"></i> Settings <i class="fas fa-caret-right menu-dropdown"></i></a>
    <ul class="navigation-submenu settings">
      <li class="submenu-item store"><a href="" class="submenu-link"><i class="fas fa-university"></i> Store</a></li>
      <li class="submenu-item payment"><a href="" class="submenu-link"><i class="far fa-credit-card"></i> Payment</a></li>
    </ul>
  </li>
</ul>

    am I missing something? or what could be happening?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @manniak

    It looks like there might be a conflict between the Dokan and the site theme or another plugin. To troubleshoot this, please try the below-described steps.

    • Please deactivate all plugins except the Dokan and WooCommerce.

    If the above method doesn’t resolve your problem, go for the next.

    • Switched to any default theme like Twenty Twenty or Storefront.
    • Clear your site cache as well as the browser cache and try the process again.

    You can follow this third-party article to trace the conflict.

    If the problem gets resolved, it can be said that there’s a conflicting theme or plugin on your site. But If you’re still stuck, then for further discussion regarding this issue, please contact us through the official support channel.

    I hope the information will help.

    Thanks!

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @manniak

    Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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