• Resolved karolinanowicka

    (@karolinanowicka)


    The menu is displayed correctly in version 1.6.10. After updating to version 1.6.11 and above, the menu disappears

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @karolinanowicka,

    Please save and export the template you are using as the Header and share it here. Please also share the link of the theme you are using. Is it available on the theme repository?

    I will see if I am able to reproduce the issue on my dev site.

    Kind regards,
    Herman ??

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi,

    It’s been a while since my last response, and we haven’t heard anything from you since then.

    I am marking this thread as Resolved due to inactivity. Feel free to start a new thread if there is anything else we can help you with.

    Kind regards,
    Herman ??

    Thread Starter karolinanowicka

    (@karolinanowicka)

    Hi ??

    sorry for the delay

    theme: Rife Free, is available in the repository

    header template emailed on February 16, 2024

    website:?https://www.sgiheating.pl/

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @karolinanowicka,

    We released an update a few days ago. Does the issue still exist with the latest version?

    Also, is this the theme you are using – https://www.ads-software.com/themes/rife-free/?

    I look forward to hearing from you.

    Kind regards,
    Herman ??

    Thread Starter karolinanowicka

    (@karolinanowicka)

    Hi ??

    I updated the plugin to the latest version and the problem still persists.

    Yes, this is the theme.

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @karolinanowicka,

    I tried to replicate this on my dev site and it seems this plugin doesn’t work smoothly with Rife Free theme. Refer to this screenshot, please.

    As we can see in the screenshot above, even with the custom Header created using this plugin, the default Header is still showing up. In my case, this is happening even with the plugin v1.6.10 and 1.6.9.

    I would suggest you get in touch with Rife Free theme to get help with this. You can tell them that this plugin is working fine with the default WordPress themes.

    Or you might want to try using our Astra theme that works seamlessly with this plugin.

    Kind regards,
    Herman ??

    Thread Starter karolinanowicka

    (@karolinanowicka)

    Hi! Thank you for your message. I will contact the creators of the RIFE theme

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    No problem!

    Feel free to start a new thread if there’s anything else related to this plugin, we can help you with.

    Kind regards,
    Herman ??

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Menu znika po aktualizacji wtyczki’ is closed to new replies.