Menus unresponsive after last update

Hi @faldut

I had a look and this seems related with the javascript errors that I’m seeing in the console.

Can you try to fix that error, purge the cache plugins and the browser cache and test again?

Thanks

Hi Rui, which error do you want me to fix?, do you mean that one https://snag.gy/z590we.jpg? or this one https://snag.gy/anSP7g.jpg?. I am having both of them since long ago, when the plugin was working fine they were already there. I have cleared the caches already and is not working.

No it wasn’t those. I forgot to take a screenshot. Was a jQuery error.
The menu seems to be clickable now.

https://cl.ly/8420215ba074

Yes :). the only issue is that the menus are still open and close alone when interacting with the web https://snag.gy/7Zi0FR.jpg also sometimes just when opening the web https://snag.gy/EFsJoO.jpg and in one of the menus one section seams unresponsive https://snag.gy/924A0o.jpg you click on them and nothing happen.

I think that is related with the caching mechanism that are being used. The scripts order seems to be changed from the default.

I can only that you have WP Rocket, not sure if you have something else.
Try to disable it temporarily and clear the cache and test again.

If you have any minification process, try to disable the mobmenu.css and mobmenu.js from that process.

Hi Rui it seems that deactivating WP Rocket makes the menus not to open automatically by themselves and not overlap but the issue about a submenu item not opening when clicking on it still persists. Also, I need to use WPRocket so any other idea?
May I send you the wordPress credentials to check on-site what can be done?.
Can I have a private access to send it?
Thanks

@faldut No, don’t send any credentials it’s not safe and not recommended.

Check this documentation
https://docs.wp-rocket.me/article/977-exclude-files-from-optimize-css-delivery

And try this exclusion path
/wp-content/plugin/mobile-menu/includes/css/mobmenu.css

is not working with the exclusion path implemented the menus don’t work again

@faldut Need to ask something in private.
Can you send me an email to [support AT wpmobilemenu DOT com]

This situation was sorted by email.