• Resolved nicowebmaster

    (@nicowebmaster)


    Hello
    When creating an account from the page my account, how to display a message when the mail is already used?

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there,

    I tested this on my test site using WC 3.5.1 and the Storefront theme, where I did receive a notification when the email already exists:

    Account notification
    Link to image: https://cld.wthms.co/IYfa5X

    Can you please try it with a different theme such as [Storefront](https://woocommerce.com/products/storefront/)?

    Thread Starter nicowebmaster

    (@nicowebmaster)

    Thank you so much. I am on the theme envato scrivy.
    I hope I did not do a display: none on the record-wrapper …. I looked but saw nothing.

    Otherwise, during a process of order, I arrive on the page connexion if I am not logger. I would like to put aside an account creation block. It’s possible ? Because the creation of the account is done via the billing address

    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Thank you so much. I am on the theme envato scrivy.
    I hope I did not do a display: none on the record-wrapper …. I looked but saw nothing.

    The fastest way to check is to switch themes, and also make sure you don’t have any custom CSS in any CSS plugins or in Customizer > Additional CSS.

    Otherwise, during a process of order, I arrive on the page connexion if I am not logger. I would like to put aside an account creation block. It’s possible ? Because the creation of the account is done via the billing address

    You can disable that here:
    https://wordpress.stackexchange.com/questions/290849/how-to-turn-off-woocommerce-user-registration-and-manually-create-accounts

    melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘message already mail, create account’ is closed to new replies.