Message if no delivery available

  • Resolved ernestasandriuskevicius

    (@ernestasandriuskevicius)


    4 years ago

    Our problem related with woocommerce platform and your Klarna plugin. We need to know if it is possible to display information message then no shipping options available. Now we see it disabled if Klarna plugin active. If we change to another payment method it appears again. So this case must be with your plugin. Please check if there is safe method to get back default woocommerce functionality. I hope you inderstand our problem if any question please do not hesitate and ask.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Kristi at Klarna

    (@klarna)

    Hi @ernestasandriuskevicius ,
    Per review with Krokedil & Klarna, the Woo KCO plugin relies on the default Woo checkout behavior for this, so we can’t yet determine why it would be behaving differently and we’ll need more info to support. The Woo KCO plugin codes fills in postal code & country in the Woo checkout fields, and then triggers the Woo checkout update. If this isn’t working with Woo KCO for your store, could you please provide exact steps to trigger the scenario, and screen shots would be also be helpful. If you’d like to have direct communication, [email protected] is also available.

    thanks!

    Plugin Author Kristi at Klarna

    (@klarna)

    Closing per above comment.

Viewing 2 replies - 1 through 2 (of 2 total)
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