Message Rejected x T_KAM_HTML_FONT_INVALID

Hello,

I have a problem to send mail using newsletter models.
All mails sent to a “specific domain” using newsletter model are rejected.

I received delivery status notification:
“Diagnostic-Code: smtp; 500 message rejected
Status 5.3.0”

But, if I send a mail test using Mail Poet Mail Test (in Configuration menu), the specific domain mentioned, received normally the mail.

So, I tested the differences between Mail Poet Mail Test x Mail Poet Newsletter on mail-tester.com.

And only the differences appointed are:
T_KAM_HTML_FONT_INVALID – Test for Invalidly Named or Formatted Colors in HTML.

I think this is the reason the email is rejected, considering Mail Poet Mail Test works fine.

Various other domains (like gmail.com, live.com) receive the Newsletter normally.

Anyone can help me?

Thanks,
Grether, Rafael

• This topic was modified 3 years, 6 months ago by rafaelgrether.