Messages detected as spam still get through to my inbox

  • Hi,
    I’ve been using your plugin for the last few days. I’ve configured it to be very strict. I use it to help me stop spam messages from my contact form that get into my email inbox.
    The plugin has successfully detected spam messages as I’ve seen them listed on the form spam entries. But even those detected as spam still get to my email inbox. Are the messages detected as spam blocked from getting through an email inbox, or this is not the way the plugin works? Or do I have to configure it further?
    I am using the Kadence theme and Kadence forms by the way.
    Please advise.
    Thank you.

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  • Plugin Support oalili

    (@oalili)

    Hi @rhonn ,

    This is due to the limitation in the Kadence Form. We worked with their team to get this fixed in Kadence Advance Form. We are still waiting for them to apply the same fix in the free version of the form (Kadence Form Block).

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