Messages getting caught in spam.

  • Resolved DJA_440

    (@dja_440)


    2 months, 2 weeks ago

    Hi, most messaged i’m seeing some through the plugin aren’t getting delivered and classed as spam. Please could someone help me understand why? I’ve tried three different email addresses on three different domains.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @dja_440

    We hope this message finds you well.

    Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. Your emails may be flagged as spam due to issues with authentication (SPF, DKIM, DMARC), content (spammy language or bad links), sender reputation, or improper headers. Check your domain/IP reputation, verify email settings, and use tools like MXToolBox or Mail Tester to diagnose. Ensure clean email lists and proper plugin configuration.

    Let me know if you need further help!

    Warm regards,
    Support Team – WP Experts

    Thread Starter DJA_440

    (@dja_440)

    Thanks I’ll try that out. Looking at the logs I think it’s complaining because it thinks I’m spoofing an address. Is there anywhere I can send the logs to for analysis?

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Sure you can share them by opening a?Support ticket?with us. This will allow you to securely share logs and we can analyze them for you.

    Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello?@dja_440 ,

    We hope you are doing well.

    We are marking this thread as resolved due to inactivity. If you encounter any further issues, please feel free to open a new thread.

    Have a great day!

    Thanks and regards,
    Support Team – WP Experts

Viewing 4 replies - 1 through 4 (of 4 total)
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