• Resolved joydipkar73

    (@joydipkar73)


    I added social login shortcode in buddypress registration page. It broke the buddypress page structure. Then I removed it. But it is still showing the same social loin things in the page. I deleted the page and recreated but it is the same.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Heateor Support

    (@heateor)

    Social login icons cannot be there if you have removed the shortcode or deactivated the plugin unless the web page is being loaded from the cache. If you are using a plugin to enable cache at your website, try clearing website cache. If you still face the problem, post the URL so that I could check what’s wrong.

    Thread Starter joydipkar73

    (@joydipkar73)

    I have multiple times emptied the cache but no changes.

    Even more ironic is that I have written something else in that page now but still it is showing the same old content and I am totally confused.

    https://innertowords.com/?-> register… you can check.

    I think somehow the plugin is attaching the url with its own settings and that is why page change is not the solution here.

    Plugin Author Heateor Support

    (@heateor)

    I am seeing the icons at the login page. I even logged into your website. The problem you are facing is related to server cache. If you don’t have any such plugin active at your website, contact your web host and ask if there is an cache system active at their end.

    Thread Starter joydipkar73

    (@joydipkar73)

    if you want, i can delete your account so that you can re test it…..

    unfortunately the register page redirects in login page, i dont know why…. please test the page https://innertowords.com/ and then from menu click on register… please find the screenshot below link

    View post on imgur.com

    Plugin Author Heateor Support

    (@heateor)

    See the image posted above. I get this when I click Account > Register in the navigation menu of your site. Read my previous reply and contact your web host

    Thread Starter joydipkar73

    (@joydipkar73)

    sorry, i am using direct admin vps. but no such cachei can find.

    is it possible if you try the same to reproduce ?

    Plugin Author Heateor Support

    (@heateor)

    Okay. If you shoot an email to support[at]heateor[dot]com, I would be able to assist further.

    Thread Starter joydipkar73

    (@joydipkar73)

    i have just sent the email.

Viewing 8 replies - 1 through 8 (of 8 total)
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