Messed upp photos

Hi @psypat,

I am sorry to know that you are experiencing an issue using Smush.

Can you please provide a screenshot of the issue for better understanding? Additionally, check if there are any errors reported in the browser console, and if so, share a screenshot of those as well.

We look forward to hearing back from you and help you resolve the issue as soon as possible.

Kind Regards,
Nebu John

Hi @wpmudevsupport14, Sorry, Can’t do that, there is nothing to show, just that the photos I added last was after getting smushed – blank, white, nothing on them..

Hi @psypat,

I hope you are doing well today!

We understand that this must be frustrating.?However, we will need more information to troubleshoot this issue and we would be glad if we can escalate this issue to an email conversation. You can send us the following information to our [email protected] email address.

Subject: ATTN: WPMU DEV support – wp.org

– Link to your WordPress site
– Link back to this thread for reference (https://www.ads-software.com/support/topic/messed-upp-photos/)
– Any other relevant URLs/info

To ensure we don’t miss your email, please let us know here once you’ve submitted the form and make sure you use “ATTN: WPMU DEV support – wp.org” as the email subject.

Kind regards,
Zafer

Hello @psypat ,

We haven’t heard from you for over a week now, so it looks like you no longer need our assistance.

Feel free to re-open this topic if needed.

Kind regards
Kasia