Messenger chat not showing

  • Resolved Dr Kin

    (@stongm)


    4 years ago

    Hi!
    Messenger chat recently stopped showing on my site. I have tried to uninstall all plugin and reactivate one by one but still nothing shows. Thanks.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi there,

    Messenger chat recently stopped showing on my site. I have tried to uninstall all plugin and reactivate one by one but still nothing shows. Thanks.

    Sorry to see that the messenger popup isn’t loading. I can see the HTML for the messenger wrapper is being added, but something is preventing the code from fully loading.

    Can you please also test with a default theme like Twenty Twenty-One? In fact, it’s a good idea to try a full conflict test. You can learn how to do that here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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