Messenger Disappeared

  • Resolved scafidi454

    (@scafidi454)


    5 years, 4 months ago

    Hi,

    I have been running Crips and FB Messenger side-by-side to see what works. I just blocked the Crisp messenger on all areas of my site using their webpage block settings (so I didn’t have to delete the site settings).

    However, the FB Messenger disappeared as well. I tried disabling and reenabling the plugin, but it hasn’t changed anything. I tried removing the block on Crisp, but that didn’t help either.

    Can you think of any reason this may be?

    Thank you,
    Tyler

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter scafidi454

    (@scafidi454)

    Actually, just saw there was an option to put it in vacation mode (Crisp). However, that hasn’t changed anything either. It’s like the Crisp script overrode the FB Messenger script.

    Thread Starter scafidi454

    (@scafidi454)

    It came back… Hmm…

    <!– Load Facebook SDK for JavaScript –>
    <div id=”fb-root”></div>
    <script>
    window.fbAsyncInit = function() {
    FB.init({
    xfbml : true,
    version : ‘v3.3’
    });
    };

    (function(d, s, id) {
    var js, fjs = d.getElementsByTagName(s)[0];
    if (d.getElementById(id)) return;
    js = d.createElement(s); js.id = id;
    js.src = ‘https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js&#8217;;
    fjs.parentNode.insertBefore(js, fjs);
    }(document, ‘script’, ‘facebook-jssdk’));</script>

    <!– Your customer chat code –>
    <div class=”fb-customerchat”
    attribution=setup_tool
    page_id=”1452616128401747″>
    </div>

Viewing 3 replies - 1 through 3 (of 3 total)
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