Messenger Not Accepting Messages

  • On my website, a customer is able to write a message, and send it. But it never goes into my explorercamps Facebook inbox like it should. I don’t get any messages or notifications anywhere so I have no way of knowing whether we received any messages or not.

    I’ve checked all of my settings e.g. all ages & countries can accept the message, so I really don’t understand the problem.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Seems to be working …

    Hello Dallas. How can I help you ??
Explorer International Kids' Camps sent Today at 1:34 AM
Hope that you have an amazing start to 2021 and this year brings plenty more luck and happiness for you ??
11:37 AM
You sent Today at 11:37 AM
Hi. I was just testing your web form. It's working fine on desktop as far as I can tell.
    Plugin Author Facebook

    (@facebook)

    Hi @dallasprice,

    I’ve had a look at the website you shared, and I can’t see the Chat plugin installed on there. Is that the correct link?

    Thanks,

    Facebook Team

Viewing 2 replies - 1 through 2 (of 2 total)
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