Meta box empty on a editing page

  • Resolved Go2People

    (@go2people)


    4 years, 11 months ago

    Hello,
    My meta box is empty like showed here : https://yoast.com/help/yoastseo-meta-box-is-blank/
    But on the SEO tab it only shows the ‘Advanced’ subtab.
    I have :
    – Javascript enabled
    – No Js errors
    – WP core and database updated
    – All plugins/themes updated
    – No Avast used

    Is there anything else i can try?

    Thanks in advance

    • This topic was modified 4 years, 11 months ago by Go2People.
    • This topic was modified 4 years, 11 months ago by Go2People.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support amboutwe

    (@amboutwe)

    Please provide the answers to the following:

    • Have you performed a conflict check? If not, please do so. Did you discover a conflict?
    • Does the issue occur when using a default theme with only Yoast SEO active?
    • Does the issue occur with 5.3 or newer version of WordPress? Does updating to the current 5.4 version resolve the issue?
    • Does the issue occur with 13.4 or newer version of Yoast SEO? Does updating to the current 13.5 version resolve the issue?
    • Are you using a supported browser? If so, which browser and version are you using? What browsers and versions does Yoast support?
    • Does it work when using another browser and/or private/incognito mode?

    If you find a conflict with a plugin or a theme, you can create a?new GitHub issue?for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can?purchase Yoast SEO Premium?and receive our premium email support so we can help you further.

    I experienced same problem and resolved simply cleaning the cache of the computer as suggested in the WordPress community forum

    Thread Starter Go2People

    (@go2people)

    @amboutwe Thanks for the reply. I will test it out.

Viewing 3 replies - 1 through 3 (of 3 total)
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