Meta not created by the plugin

  • Resolved ataelectronics

    (@ataelectronics)


    3 years, 8 months ago

    Hello,
    Since yesterday, and simply after modifying the ‘prefix’ parameter and resetting the invoice number, the plugin no longer works, no meta is created in the database (wp_postmeta table). Also I have found that the option to reset the counter systematically crosses itself, without my asking … where could it be coming from and what should I do? Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor kluver

    (@kluver)

    Hi @ataelectronics,

    That is quite strange. Can you tell me which version of our plugin you are currently running?

    With the option to ‘reset the counter systematically’ do you mean our ‘Reset invoice number yearly’ option? This can be triggered when you are creating invoices for older orders (with a date before the current year) and then get back to creating invoices for new orders (with a date within the current year).

    Thread Starter ataelectronics

    (@ataelectronics)

    Hi,
    The version is 3.1.4.

    and no, I mean (in French) ‘Réinitialiser le compteur de factures’ just after the type choice (sequential number)

    I could send you a screen capture, but how ??

    Thank you

    PS : All was ok before I changed the Prefix (‘CW’ instead of ‘WBC’)

    Plugin Contributor kluver

    (@kluver)

    I think you might be using a plugin that is not ours. Our plugin and its premium extensions currently have the following versions:

    • WooCommerce PDF Invoices & Packing Slips (Free): 2.9.0
    • WooCommerce PDF Invoices & Packing Slips Professional: 2.8.0
    • WooCommerce PDF Invoices & Packing Slips Premium Templates: 2.12.0

    Also we do not have a setting called ‘Réinitialiser le compteur de factures’. If you like to upload screenshots on this forum you can do so via a service like Imgur or ImgBB.

    Thread Starter ataelectronics

    (@ataelectronics)

    Thank you for this answer, i will check if it is or not the good plugin, but you must be right, sorry .. The good plugin name is : ‘Invoices for WooCommerce’

Viewing 4 replies - 1 through 4 (of 4 total)
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