Meta slider images all displaying at different sizes

Hi,

You can try changing the sizes temporarily and see if that could fix the cropping issue. You can try to switch back to the correct sizes after the fix.

Orignially when I set the size in the settings on the side, this made them all the same size? I cant see any other settings that could be doing this. the plug in is ignoring the sizes I set and just displaying them as there standard sizes, each different.

how do you set them temporarily?

You can change the width and height here https://share.getcloudapp.com/Z4uKAYOl

Changing the image size would trigger the cropping for the images. This would be a possible fix for your issue.

Let me know how it goes.

Hi, thanks for this but its not working, I have them set at 200 high and 200 width.

and as you can see from my site, the images are all different sizes.
https://www.allnewbeginnings.co.uk/about/

ever since I moved my site the plug in is ignoring the size settings from the fields you have highlighted.

thanks
Lee

Looking into this further, it is actually just the height it is ignoring. the width is working. So the images are no longer being cropped to the sizes stated in the settings you just showed me.

thanks
Lee

Hi,

The link you provided throws a 404 Page not found error – https://share.getcloudapp.com/L1uBXJkw

I also checked your site’s source, and it doesn’t seem to look like a WordPress site.

apologies, I just remembered the domain has been redirected. Only I can see it at the moment.

Have you had any issues before when moving sites with this plug in?

Its as I mentioned, the plug in is using the width from the settings but not the height. It is using the actual images full height. All of the image crop settings do not change this.

I have screen shots but there is no where to upload here

Hi,

Yes, I have received an issue with site migration but it was because the user didn’t migrate the site correctly.

Most issues were because the site url was not updated or the images were not imported.

Can you try disabling all the other plugins except for MetaSlider temporarily, then try to change the size and save again.

In case the issue exists when only MetaSlider and the Twenty Twenty One theme are active, then you can try to turn on WordPress’ debug mode and see if there are any errors that occur during saving.