Meta tag edit tab disappears on click

  • Resolved gabrielenet93

    (@gabrielenet93)


    3 years, 9 months ago

    Hi technical support, when I am in the product sheet in the backend and I try to modify the SEO fields through your plugin with one click the tabs disappear and do not allow the modification. It looks like a JS loading error. Have there ever been similar reports? what could be the problem and how could i fix it?

    View post on imgur.com

    If I don’t click on the graphic simulation of the serp result, the plugin (at least graphically) remains the same. On the other hand, when I click on those elements, this happens and I can’t change anything anymore.

    View post on imgur.com


    In console there seem to be errors related to pods (custom field creation) but I have never had similar problems and in general I have no problems on the site apart from this.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Maybellyne

    (@maybellyne)

    Hello,

    Thanks for reaching out. We are sorry as it seems that you are experiencing a blank meta box.

    Just to be sure, we would like to rule out any plugin or theme conflicts that may occur. The fastest way to do this is to?deactivate all non-Yoast plugins and switch to a standard theme?like?Twenty Nineteen.?

    Test this on your development or staging site, if you have one. If not, we recommend using the?Health Check & Troubleshooting?plugin. This plugin allows you to run a conflict check?without affecting normal visitors to your site.

    As we can imagine that you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process:?How to check for plugin conflicts.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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