• Resolved newtechweb

    (@newtechweb)


    Suddenly, on one of our sites, the Yoast metabox is only showing the tabs. This is affecting both Pages and Posts. The tabs cannot be opened/expanded; we cannot access the content within any tab. The Yoast “Settings” page is also blank (except for the “Help” question mark). Any suggestions?

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  • Plugin Support Maybellyne

    (@maybellyne)

    Hello @newtechweb

    I’m sorry that you’re experiencing a blank meta box. A?blank meta box issue occurs due to a JavaScript conflict. We’d like you to perform a conflict check to help us determine the next steps while saving you time.

    Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty-Two.

    Please test this on your development or staging site if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.

    If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts

    If you feel uncomfortable doing this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.

    Plugin Support Maybellyne

    (@maybellyne)

    This thread was marked resolved due to a lack of activity, but you’re always welcome to re-open the topic. Please read this post before opening a new request.

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  • The topic ‘Metabox Truncated’ is closed to new replies.