Metaslider

Hi @kaercherj

Thanks for using MetaSlider.

The most common source of issues is cache and minification/compression plugins. Can you disabling any of those features on your site and letting us know if that helps?

Do you have another slideshow on this site to compare? Is that second slideshow having an issues?

Thank you for the quick response. The only minification/compression plugin I have is Smush and I disabled that. I cleared the cache. Neither helped.

The slider on the other webpage, https://www.colonielibrary.org/borrow/new-titles/ is the Bookshelf plugin.

Hi @kaercherj

That other slider doesn’t appear to be MetaSlider.

It looks like you may have a conflict with another plugin or theme on your site. Can you try adding this plugin? https://www.ads-software.com/plugins/enable-jquery-migrate-helper/

I created a staging site and activated the Enable jQuery Migrate Helper plugin. I tried a couple other things:

• deactivated the Library Bookshelf plugin, in case that would help
• created a new Medslider slideshow and used that on the homepage
• Uninstalled Metaslider and reinstalled it

Still not having any luck fixing the issue. Here are the logged deprecations.

• This reply was modified 1 year, 11 months ago by kaercherj.

Hi @kaercherj can you try switching to a default theme? Thanks!

@kaercherj Could you also try changing the “Easing” setting under “Advanced Settings”, perhaps to “Linear”?

Changing the Easing Setting to “Linear” got it moving again on a desktop but still not on mobile. That’s a good start.

(I haven’t been able to change to different theme yet. Might be having server issues.)

Hi @kaercherj for the mobile version, it’s the theme’s CSS that caused the slider to not show up. Please add an ID to the block where the slider is and then try adding this CSS code:

.ast-header-break-point #[insertblockidhere] .alignwide {
margin-left: 0;
margin-right: 0;
}

Hello @rochdesigns. That worked! Thank you for all your help. I appreciate it.

That’s great to hear, thanks @kaercherj

If you have a moment, please leave a positive review of MetaSlider to help keep the plugin going: https://www.ads-software.com/support/plugin/ml-slider/reviews/