Metaslider admin side not working

@jdembowski well it worked when I sent it again with text so who knows?!

Thanks @jdembowski ??

@caldoverde – Can you double check that is the image you meant to send? I’m seeing the same as the initial image you shared.

Ooops! The selector hadn’t shifted to the newly uploaded image. Sorry about that. Try this – https://www.permaculturinginportugal.net/blog/wp-content/uploads/2020/01/Screen-Shot-2020-01-12-at-12.09.35.png

The first error is the important one. Searching around Google suggests it’s because of a Chrome extension. Can you open the settings page in another browser or possibly in an incognito browser?

If it works there can you disable your Chrome extensions until you figure out which one it is?

Okay. I opened it in Firefox but got the same problem. This is the screenshot of the error messages there … https://www.permaculturinginportugal.net/blog/wp-content/uploads/2020/01/Screen-Shot-2020-01-12-at-12.52.38.png

Those errors are occurring because the data isn’t being sent from the server properly. Did you try disabling all other plugins to see if that works? Also your theme? If it works with plugins disabled, then you’ll have to enable them in chunks until you find the one causing an issue.

I did all that before I posted here. I didn’t disable the theme because I haven’t updated it or changed it since the plugin was working fine.

Hi

I haven’t updated it or changed it since the plugin was working fine.

An update elsewhere could have exposed an error in your theme code so that should be ruled out as well.

Also, people often only disable the plugins they think aren’t causing a conflict. Did you disable all? I can see an error with WP Super Cache, for example

<!– WP Super Cache is installed but broken. The constant WPCACHEHOME must be set in the file wp-config.php and point at the WP Super Cache plugin directory. –>

It could also be an issue with your server configuration or WordPress configuration. Can you share your .htaccess file from the server?

Oh that’s interesting. I had problems with WP Super Cache before so I uninstalled it and deleted it. It no longer shows up in my plugins list. Neither is there a folder for it in the plugins folder on the server.

htaccess …

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /blog/
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /blog/index.php [L]
</IfModule>

# END WordPress

# BLOCK author username query
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{REQUEST_URI} !^/wp-admin [NC]
RewriteCond %{QUERY_STRING} author=\d
RewriteRule ^ /? [L,R=301]
</IfModule>
# END block username searches

# BEGIN WP CERBER GROOVE
# Protection of admin scripts is enabled (CVE-2018-6389)
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteCond %{REQUEST_URI} ^(.*)wp-admin/load-scripts\.php$ [OR,NC]
RewriteCond %{REQUEST_URI} ^(.*)wp-admin/load-styles\.php$ [NC]
RewriteCond %{HTTP_COOKIE} !cerber_groove_x_wMvKiZnJVDENFfyWULuYg8TP1xjprk=qZf3CvJETtAY7M6DeuKcap5Pg1x2i
RewriteRule (.*) - [R=403,L]
</IfModule>
# END WP CERBER GROOVE

Their error message is still showing at the end of the request, which is very likely the cause. if you deleted their plugin then you should ask them how to remove the message. See here:

https://www.permaculturinginportugal.net/wp-json/metaslider/v1

And yes. I deactivated every single plugin.

The htaccess file above is from the subdirectory containing the WP install. If you want the one at root, I can send that too.