MetaSlider Preview in Worpress Not Showing

  • Resolved dugallan

    (@dugallan)


    2 months, 3 weeks ago

    Meta slider is working correctly on the frontend. However when i insert the slider into a page all I see is a grey block saying Meta Slider and a circle going round saying loading Slideshow. I cant see the slideshow that is inserted. However when loading on the frontend it is inserted and working. All was fine until a day ago. How can i preview in the page i am creating?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Steve Burge

    (@stevejburge)

    Hi @dugallan. Thanks for using MetaSlider.

    • Can you review any changes you’ve made to your site in the last day or so. Have you updated or installed any new plugins?
    • Are you using the MetaSlider block to insert the slideshow?
    Thread Starter dugallan

    (@dugallan)

    Hi Steve,

    Thanks for the prompt reply. It is really refreshing to see that customer service still exists. Before you replied I deactivated the Cache section in WP Optimize Cache Plugin (Which I only activated this morning) and Reactivated WP Fastest Cache, and this resolved the problem. There seems to be a conflict with WP Optimize Cache Plugin and Meta Slider.

    Keep safe,

    Plugin Author Steve Burge

    (@stevejburge)

    Sure thing, @dugallan. We’re happy to help. Yes, that sounds likely – cache plugins often causes issues like this. Can you ask the developers of the WP Optimize Cache Plugin if they offer a way to skip the preview screens?

    Plugin Author Steve Burge

    (@stevejburge)

    Thanks for using MetaSlider. We’ve not heard from you in 2 weeks so are closing this discussion for now. Please follow up if this remains an issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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