MetaSlider QTags is not defined

  • Resolved eluchel

    (@eluchel)


    2 years, 9 months ago

    Hi Y’all,

    I am very new to WordPress.
    A client had me install MetaSlider on their WordPress website, however only the first image is showing and it isn’t auto playing and there is no slider functionality on the page (also the preview isn’t working either).

    I think I tracked down the issue to this error that is thrown on the metaslider admin page

    “MetaSlider (window/global-js-error): Uncaught ReferenceError: QTags is not defined (admin.php)”

    I have googled far and wide and I haven’t been able to find any help for this.

    Do any of y’all know why this error is being thrown and how I can fix it?

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Eluchel,

    MetaSlider doesn’t have any QTags in our code. The error seems to be coming from one of your other plugins. The console error is most-likely what’s preventing MetaSlider’s JS from running.

    Can you try deactivating all your plugins except for MetaSlider and see if that fixes your issue? If it does, you can try to activate all your plugins back one-by-one until you find what’s causing the error.

    Thread Starter eluchel

    (@eluchel)

    Good to know, I will try that thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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