Migrated website not logging new stats

  • Resolved KrackMedia

    (@krackmedia)


    3 years, 5 months ago

    Hello,
    A few days ago we migrated this website to a new web host. We did not lose Jetpack connectivity (so it seems) because we can still see old stats. Since the migration, Jetpack stats is showing 18 or fewer visits per day. Prior to the move, the site had 300 to 1,000+ per day, every day.

    This is a blog with a pretty dedicated following.

    I’ve had the site owner disconnect and reconnect a day ago, no change today.

    Thanks in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anonymous User 18700194

    (@anonymized-18700194)

    Hi @krackmedia –

    That does seem like a dramatic drop.

    In order to look into this, we’ll need to communicate about your site settings. As a result, please get in touch via this contact form.

    When you get in touch, please let us know that you are following up on this thread. Also, let us know if you have done anything different since moving the site, for example adding a CDN, installing new plugins, etc.

    Thread Starter KrackMedia

    (@krackmedia)

    I have submitted the support request.

    Thanks,
    Eric

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hi there,

    We have received your email, and we will reply to you there very soon! For now, I’m closing this thread!

Viewing 3 replies - 1 through 3 (of 3 total)
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