• I’ve tried migrating from Hueman Theme to Twenty Twenty (both were created by Anders) but as soon as I activated Twenty Twenty, wordpress itself (not the theme) broke:
    – Every time I tried to access https://www.designative.info/ Cloudflare would return “cannot connect to the database” error page.
    – When I tried accessing my wordpress dashboard (https://www.designative.info/blog/admin), I also got a “cannot connect to the database” error page.

    I was able to have my website (https://www.designative.info) back online by restoring restoring a backup of a couple of days earlier.

    Now, I’d like to try activating Twenty Twenty again, but I don’t want to break wordpress again, so what would be the cleanest and safest away to do it? Disable all plugins?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Switching a theme won’t interfere with database access.

    Most likely it was just a coincidence that it intersected with your database being offline and this Cloudflare caching an offline version of your site.

    You should be able to switch without issue.

    Thread Starter designative

    (@designative)

    So I thought, but even my wordpress dashboard (which is not cached by Cloudflare) was responding with “cannot connect to database”.

    Moderator James Huff

    (@macmanx)

    “Cannot connect to database” means one of two things:

    1. Your database access credentials in wp-config.php are incorrect.

    2. Your database server is offline.

    Neither of which a theme can do, purposefully by design.

    My point is, I think your database server went offline, but you’re looking towards the wrong thing, the theme change was just a coincidence.

Viewing 3 replies - 1 through 3 (of 3 total)
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