• Resolved modestandco

    (@modestandco)


    Hello,

    Last night I deployed our staging site using the siteground staging site tool. Everything was fine, except for an error on a plugin called BodyCommerce – it was trying to pull from an undefined variable, but that has since been fixed.

    The new more pressing issue, is that I contacted Optimole support – this is what I was told about missing images:

    Hi there,
    
    I've checked your website and I see that the image missing that you're referring to is not on the server.
    Here is the URL that Optimole uses:
    https://modestandco.com/wp-content/uploads/2021/03/pet-cave-jack-3.jpg
    
    As the original image doesn't exist Optimole cannot serve it either, could you please reupload that image? The Optimole should be able to pick it successfully and serve from the cloud. (maybe the image was deleted somehow during the migration)

    I’m not really sure what to do here, but another weird issue going with this is that when I try to update my Global Header in the Divi theme builder, the header gives me a fatal php error and tells me it’s unable to save. Upon refreshing the site just to see what happens, I see that the logo in the menu module in the header is oversized and messing up the layout of the megamenu.

    I’m not a developer and don’t know what is going on, but I have a feeling something was messed up in the php somewhere in the migration that’s affecting how optimole and my site connect. TLDR; possible caching conflict, missing or wrong links, etc

    The page I need help with: [log in to see the link]

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  • Plugin Support Vytis

    (@bvytis)

    Hi @modestandco,

    I’m resolving this thread as you confirmed that you managed to solve the problem (via our contact form).

    If you want to share the solution with other members of the community – feel free to do so as it might be useful if someone else faces the same issue.

    Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘Migrating from siteground staging to live breaks optimole links’ is closed to new replies.