• Resolved thaisf

    (@thaisf)


    Hello,

    I updated the pulgin and was trying to perform the migration but 3 of my events presented the error below:

    [The 291600 is greater than the duration of the event].

    How can I fix it? I tried the troubleshooting page but I was unable to find any info.

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Abz

    (@abzlevelup)

    Hi @thaisf, sorry to hear about this. It seems like this is a known issue while migrating to 6.0. https://theeventscalendar.com/known-issues/#migration-errors

    We have users reporting a similar issue. We have already created an internal bug ticket for this, and I have already added your case to it. Our development team is working on this, and rest assured we will provide a solution as soon as possible.

    I’d keep this thread open, and we would notify you whenever there are updates in this thread. Again apologies for the inconvenience.

    Best,
    Abz

    ________________________

    Internal Bug Ticket Reference:
    ECP-1304

    Plugin Support Gladys

    (@greventscalendar)

    We wanted to let you know with our latest release of?The Events Calendar 6.0.1; we resolved an issue that was causing error messages regarding event duration. Be sure to review our full?Release Notes?for more details and update your plugin at your earliest convenience.
    ?
    As always, we suggest testing updates on a staging site first and having a recent backup, but it should all be smooth sailing. If you implemented any workarounds, you may remove them after updating the plugins.
    ?
    If you still have issues after updating to the latest releases, please open a new support case and include any specific details if possible.
    ?
    Have a great day,
    Gladys

    Thread Starter thaisf

    (@thaisf)

    Hello Gladys,

    Thank you for the info! I updated and was able to finish the migration. However, I needed to make some adjustments, nothing big!

    But I noticed that on previous edition, the “find out more” that comes with the events was translated to portuguese. Now it is only displayed in English.

    Is there a easy way to translate the “find out more” to portuguese? I said easy since I am not expert on programming.

    Hope to hear from you soon. Thanks!

    Thread Starter thaisf

    (@thaisf)

    Hello,

    I just want to add that I tried the loco translate but after using the sync button it does not appear “find out more” to be translated.

    I really could use your help!

    Thanks!

    Plugin Support Abz

    (@abzlevelup)

    Hi @thaisf,

    Apologies for the delay here. That’s weird, it should be available via Loco Translate. I’m curious.

    Could you share with me the direct URL to the page with “Find out more”? I’m curious where on your site it is appearing for me to help you out and check what we can do here.

    Looking forward to helping you with this one.

    Best,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    Hey @thaisf, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

    Cheers,
    Abz

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Migration Error’ is closed to new replies.