Migration failed

  • I installed mailpoet some days ago but now I cant have access to the plugin. I just have this message on every tab, apart from home tab:

    Migration “MailPoet\Migrations\Db\Migration_20230703_105957” failed. Details: An exception occurred while executing a query: Duplicate key name ‘status’

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  • Same here. Unable to update or even reinstall.

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello there,

    Thank you for reaching out to us.

    To fix this issue, please follow the steps below:

    — Deactivate the MailPoet Plugin:

    • Go to your WordPress dashboard, navigate to?Plugins, and deactivate the MailPoet plugin.

    — Access Your Database:

    • Use your hosting provider’s control panel (such as phpMyAdmin) to access your WordPress database.
    • Locate the?wp_mailpoet_migrations?table:
    • Once you’re in your database, find the?wp_mailpoet_migrations?data structure.

    — Delete the Problematic Migration:

    • Look for the failed migration entry.
    • Delete this entry.

    — Activate MailPoet Again:

    • Return to your WordPress dashboard and reactivate the MailPoet plugin.
    • The migration should run again, and this should resolve the issue.

    After following these steps, the error should be resolved. If you have any issues or need further assistance, please don’t hesitate to reach out.

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