• Resolved koolkatwebdesigns

    (@koolkatwebdesigns)


    Both the products and orders migration process will frequently halt claiming a “communication” error. This requires the process to be repeatedly restarted making migration a very tedious process. Is there some way this can be fixed?

    thank you

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  • Thread Starter koolkatwebdesigns

    (@koolkatwebdesigns)

    I have tried this on two sites and both quit migrating orders at 1133 orders and won’t continue. Both sites are staging sites (clones of the original) but I cannot see migrating the live site until the migration issues are resolved.

    Hi,
    The “communication error” you are seeing is usually due to:
    1. Orders – an order with a product, that no longer exists and was removed from the database.
    2. Products – an attribute in an incompatible format (for variable products).
    This obviously can be fixed, but you would need to contact me directly at [email protected] since every case of these “communication errors is quite individual.

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