Migration problem

  • Resolved filipshoplet

    (@filipshoplet)


    1 year, 5 months ago

    Hi, I have a problem.

    I was running a site migration that was prepared on Spectra plugin on another hosting.

    After the transfer using the “Duplicator” software, there was a problem in the visual editor. All container type blocks display a message:

    “The site does not support the block “uagb/container”. You can leave it untouched, convert its content into its own HTML block or delete it.”

    What can I do to restore compatibility? At the same time, I would not like to repeat the site migration process if possible.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @filipshoplet,

    Thanks for getting in touch with us.

    Here is a debugging step that will help you to resolve the issue.

    1. Regenerate Assets from Spectra admin dashboard
    2. Empty cache and hard reload while on the editor screen. Here’s how: https://share.bsf.io/2NumNvZ2
    3. Enable the container block if it is not enabled from the Spectra dashboard.

    Please try and let me know how it goes.

    Have a nice day!

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @filipshoplet,

    It’s been long since we heard from you. I am going ahead to mark this as resolved.

    Please feel free to open a new thread in case of any other queries.

    Have a nice day!

Viewing 2 replies - 1 through 2 (of 2 total)
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