Migrations problem

Hi @gunilla

Thanks for reaching out.

Could you provide the message in the report or the file for us to check it further on our end?

Please also provide the version of the following. This will help me understand how your system is set up.

• PHP
• WordPress
• The Events Calendar
• Theme

The message: “We detected one or more events that cannot be properly migrated. Please review the report below for more information. These issues must be resolved before you can migrate your site. Once you have updated or removed problematic events, please re-run the migration preview.”

I can′t see that it is possible to attach the csv-file.

PHP version 7.4.33
WordPress version 6.1.1
The Event Calendar version 6.0.7.1
Theme Responsive last version

hi @gunilla

Thanks for your response.

You could try uploading it to Dropbox or Google Drive and send us the URL to download and check the report.

Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.

Here is a link to the migrationeventreport:

https://drive.google.com/open?id=1QabQsgILNCtFGxj5ATBzjKgtYYMTOZz6&authuser=varkstad%40gmail.com&usp=drive_fs

/Gunilla

Hi @gunilla

Thanks for your response.

Unfortunately, it’s showing Access Denied page when I click on the URL.

Could you share the file publicly? Or you could also grant me access. I just sent a Request Access.

Try this link:

https://drive.google.com/drive/folders/1QabQsgILNCtFGxj5ATBzjKgtYYMTOZz6?usp=sharing

Hi @gunilla, chiming in here. Appreciate you sharing the migration report here. It seems like there’s disrupting the migration, which could be conflicts.

I’m curious could you try deactivating other plugins except for our Plugins and try migrating? See if that makes a difference.

Also, please follow the article on troubleshooting migration issues on your end. https://theeventscalendar.com/knowledgebase/k/migrating/#migration-stuck

To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

Please let us know how it goes.

It is difficult to inactivate other plug-ins. It is a multisite with 10.000 users.

Can I uninstall The Event Calendar and install it again and start from the beginning to get it work?

Hi @gunilla

Thanks for your response.

Please try updating The Events Calendar to the latest version. If you have a caching plugin or server-side caching, could you disable them for now and try run the migration preview once again? You can re-enable them after the migration.

Let me know how it goes.

I couldn′t fix the problem.

I have changed to another calendar-plugin!

Hi @gunilla

Sorry to hear it didn’t work out for you. I fully respect your decision and can only apologize for any inconvenience that you experienced.

Have a great day!

Hi @gunilla

This thread has been inactive for a while, so we’ll go ahead and mark it Resolved. Please open a new thread if any other questions arise, and we’d be happy to help.