Hi,
Thank you for your feedback. However, I don’t believe you’ve read the plugin description with much care, or accurately described it.
1) The free plugin is presented as “UpdraftPlus Backup and Restoration”, not “UpdraftPlus Backup, Restoration and Cloning”, and the heading for those who only read headings – “Backup and restoration made easy” mentions only backup and restoration. This is deliberate, so that nobody who only reads headings can mistake the free plugin for a free cloning plugin.
2) If you’ve read something about moving your site to a new location, then you must have moved beyond the two-sentence summary to the description. There it says that it can “(with add-on) move them to new locations”.
3) So that you can understand what extra is in the paid version, where it discusses what’s in the paid version, it says under the bold header “UpdraftPlus Premium”, “UpdraftPlus Backup/Restore is not crippled in any way – it is fully functional for backing up and restoring your site. What we do have is various extra features (including site cloning)”.
So, when you say, “WP description seemed to imply that the ability to migrate was free”, this is just not true. On the contrary, it explicitly states the opposite, more than once.
Someone could say “hey, why don’t you look at re-wording this, because I misunderstood it, and I think it’s not that clear!”. But saying that we’re deliberately trying to say the opposite or callously wasting your time because we don’t care?
If we didn’t have paid products, we couldn’t fund the development of free ones. When people buy things, several hundred thousand of people who just use the free product benefit. To us, that’s win-win. I understand frustration, and I understand wanting to get more stuff for free. But saying that we’re trying to keep our paid version a secret? That’s just not true.
David
