• Resolved petroc

    (@petroc)


    Hi
    We are trying to install the Media Cloud plugin to our site from the WordPress repository. After a couple of minutes, a long error appears and the install reports as failed.

    Please could you advise on server requirements.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author interfacelab

    (@interfacelab)

    It’d be easier if:

    • Copy and paste the error
    • PHP version
    • WordPress version
    • List of other plugins

    Thanks,

    Jon.

    Thread Starter petroc

    (@petroc)

    Hi

    PHP 5.6
    WordPress 4.8.2

    Plugins

    Contact Form 7
    Nextend Facebook Connect
    Nextend Google Connect
    Regenerate Thumbnails
    WooCommerce
    WooSidebars
    YITH WooCommerce Wishlist

    Error Code (please see file)

    https://www.dropbox.com/s/4p32mgjejwpsdq5/Error%20Code.txt?dl=0

    Thanks

    Plugin Author interfacelab

    (@interfacelab)

    Thanks.

    I can’t download the dropbox link. Can you try pastebin.io ? Or just paste it in here?

    Thanks,

    Jon.

    Thread Starter petroc

    (@petroc)

    No prob, here it is. thanks

    Installation failed: <!DOCTYPE html> <!– Title –> Page not found – Hippo Studio <!– Favicon –> .recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;} <!–[if lte IE 9]><![endif]–><!–[if IE 8]><![endif]–>a,a.dark:hover,a.gray:hover,a.invert-color:hover,.nm-highlight-text,.nm-highlight-text h1,.nm-highlight-text h2,.nm-highlight-text h3,.nm-highlight-text h4,.nm-highlight-text h5,.nm-highlight-text h6,.nm-highlight-text p,.nm-menu-cart a .count,.nm-menu li.nm-menu-offscreen .nm-menu-cart-count,#nm-mobile-menu .nm-mobile-menu-cart a .count,.page-numbers li span.current,.nm-blog .sticky .nm-post-thumbnail:before,.nm-blog .category-sticky .nm-post-thumbnail:before,.nm-blog-categories ul li.current-cat a,.commentlist .comment .comment-text .meta time,.widget ul li.active,.widget ul li a:hover,.widget ul li a:focus,.widget ul li a.active,#wp-calendar tbody td a,.nm-banner-text .nm-banner-link:hover,.nm-banner.text-color-light .nm-banner-text .nm-banner-link:hover,.nm-portfolio-filters li.current a,.add_to_cart_inline ins,.woocommerce-breadcrumb a:hover,.products .price ins,.products .price ins .amount,.no-touch .nm-shop-loop-actions > a:hover,.nm-shop-menu ul li a:hover,.nm-shop-menu ul li.current-cat a,.nm-shop-menu ul li.active a,.nm-shop-heading span,.nm-single-product-menu a:hover,#nm-product-images-slider .nm-product-image-icon:hover,.product-summary .price .amount,.product-summary .price ins,.nm-product-wishlist-button-wrap a.added:active,.nm-product-wishlist-button-wrap a.added:focus,.nm-product-wishlist-button-wrap a.added:hover,.nm-product-wishlist-button-wrap a.added,.woocommerce-tabs .tabs li a span,#review_form .comment-form-rating .stars:hover a,#review_form .comment-form-rating .stars.has-active a,.product_meta a:hover,.star-rating span:before,.nm-order-view .commentlist li .comment-text .meta,.nm_widget_price_filter ul li.current,.widget_product_categories ul li.current-cat > a,.widget_layered_nav ul li.chosen a,.widget_layered_nav_filters ul li.chosen a,.product_list_widget li ins .amount,.woocommerce.widget_rating_filter .wc-layered-nav-rating.chosen > a,.nm-wishlist-button.added:active,.nm-wishlist-button.added:focus,.nm-wishlist-button.added:hover,.nm-wishlist-button.added,#nm-wishlist-empty .note i,.slick-prev:not(.slick-disabled):hover, .slick-next:not(.slick-disabled):hover,.pswp__button:hover{color:#dc9814;}.nm-blog-categories ul li.current-cat a,.nm-portfolio-filters li.current a,.widget_layered_nav ul li.chosen a,.widget_layered_nav_filters ul li.chosen a,.slick-dots li.slick-active button{border-color:#dc9814;}.blockUI.blockOverlay:after,.nm-loader:after,.nm-image-overlay:before,.nm-image-overlay:after,.gallery-icon:before,.gallery-icon:after,.widget_tag_cloud a:hover,.widget_product_tag_cloud a:hover,.nm-page-not-found-icon:before,.nm-page-not-found-icon:after,.demo_store,.nm-order-info mark,.nm-order-info .order-number,.nm-order-info .order-date,.nm-order-info .order-status{background:#dc9814;}@media all and (max-width:400px){.slick-dots li.slick-active button{background:#dc9814;}}.button,input[type=submit],.widget_tag_cloud a, .widget_product_tag_cloud a,.add_to_cart_inline .add_to_cart_button,#nm-shop-sidebar-popup-button{color:#ffffff;background-color:#282828;}.button:hover,input[type=submit]:hover{color:#ffffff;}.product-summary .quantity .nm-qty-minus,.product-summary .quantity .nm-qty-plus{color:#282828;}body{font-family:Open Sans,sans-serif;}.widget ul li a,body{color:#777777;}h1, h2, h3, h4, h5, h6{color:#282828;}.nm-row{max-width:none;}.woocommerce-cart .nm-page-wrap-inner > .nm-row,.woocommerce-checkout .nm-page-wrap-inner > .nm-row{max-width:1280px;}@media (min-width: 1400px){.nm-row{padding-right:2.5%;padding-left:2.5%;}}.nm-page-wrap{background-color:#ffffff;}.nm-top-bar{background:#282828;}.nm-top-bar,.nm-top-bar .nm-top-bar-text a,.nm-top-bar .nm-menu > li > a,.nm-top-bar-social li i{color:#eeeeee;}.nm-header-placeholder{height:181px;}.nm-header{line-height:50px;padding-top:3px;padding-bottom:3px;background:#ffffff;}.home .nm-header{background:#ffffff;}.header-search-open .nm-header,.mobile-menu-open .nm-header{background:#ffffff !important;}.header-on-scroll .nm-header,.home.header-transparency.header-on-scroll .nm-header{background:#ffffff;}.header-on-scroll .nm-header:not(.static-on-scroll){padding-top:0px;padding-bottom:3px;}.nm-header.stacked .nm-header-logo,.nm-header.stacked-centered .nm-header-logo{padding-bottom:0px;}.nm-header-logo img{height:125px;}@media all and (max-width:880px){.nm-header-placeholder{height:103px;}.nm-header{line-height:100px;padding-top:0px;padding-bottom:3px;}.nm-header.stacked .nm-header-logo,.nm-header.stacked-centered .nm-header-logo{padding-bottom:0px;}.nm-header-logo img{height:100px;}}@media all and (max-width:400px){.nm-header-placeholder{height:103px;}.nm-header{line-height:100px;}.nm-header-logo img{height:100px;}}.nm-menu li a{color:#707070;}.nm-menu li a:hover{color:#282828;}.nm-menu ul.sub-menu{background:#282828;}.nm-menu ul.sub-menu li a{color:#a0a0a0;}.nm-menu ul.sub-menu li a:hover,.nm-menu ul.sub-menu li a .label,.nm-menu .megamenu > ul > li > a{color:#eeeeee;}.nm-menu-icon span{background:#707070;}#nm-mobile-menu{ background:#ffffff;}#nm-mobile-menu li{border-bottom-color:#eeeeee;}#nm-mobile-menu a,#nm-mobile-menu ul li .nm-menu-toggle,#nm-mobile-menu .nm-mobile-menu-top .nm-mobile-menu-item-search input,#nm-mobile-menu .nm-mobile-menu-top .nm-mobile-menu-item-search span{color:#555555;}.no-touch #nm-mobile-menu a:hover,#nm-mobile-menu ul li.active > a,#nm-mobile-menu ul > li.active > .nm-menu-toggle:before,#nm-mobile-menu a .label{color:#282828;}#nm-mobile-menu ul ul{border-top-color:#eeeeee;}#nm-shop-search.nm-header-search{top:3px;}.nm-footer-widgets{background-color:#ffffff;}.nm-footer-widgets,.nm-footer-widgets .widget ul li a,.nm-footer-widgets a{color:#777777;}.widget .nm-widget-title{color:#282828;}.nm-footer-widgets .widget ul li a:hover,.nm-footer-widgets a:hover{color:#dc9814;}.nm-footer-widgets .widget_tag_cloud a:hover,.nm-footer-widgets .widget_product_tag_cloud a:hover{background:#dc9814;}.nm-footer-bar{color:#aaaaaa;}.nm-footer-bar-inner{background-color:#282828;}.nm-footer-bar a{color:#aaaaaa;}.nm-footer-bar a:hover,.nm-footer-bar-social li i{color:#eeeeee;}.nm-footer-bar .menu > li{border-bottom-color:#3a3a3a;}#nm-shop-taxonomy-header.has-image{height:370px;}.nm-shop-taxonomy-text-col{max-width:none;}.nm-shop-taxonomy-text h1{color:#282828;}.nm-shop-taxonomy-text .term-description{color:#777777;}@media all and (max-width:991px){#nm-shop-taxonomy-header.has-image{height:370px;}}@media all and (max-width:768px){#nm-shop-taxonomy-header.has-image{height:210px;}}.nm-shop-widget-scroll{height:145px;}.onsale{color:#373737;background:#ffffff;}#nm-shop-products-overlay{background:#ffffff;}.nm-single-product-bg{background:#ffffff;}@media (max-width:1199px){.nm-product-images-col{max-width:530px;}}.nm-featured-video-icon{color:#282828;background:#ffffff;}.nm-validation-inline-notices .form-row.woocommerce-invalid-required-field:after{content:”Required field.”;} .wpb_animate_when_almost_visible { opacity: 1; } <!– page overflow wrapper –> <!– page wrapper –> <!– header –> Home About Care Guide Decorators Contact Us 0 <!– /header –> Oops, page not found. It looks like nothing was found at this location. Click the link below to return home. Homepage   → <!– /page wrappers –> <!– footer –> Home About Care Guide Decorators Contact Us Facebook <!– /footer –> <!– mobile menu –> Home About Care Guide Decorators Contact Us <!– /mobile menu –> <!– quickview –> <!– /quickview –>   /* <![CDATA[ */ var _wpcf7 = {“loaderUrl”:”http:\/\/www.hippo.studio\/wp-content\/plugins\/contact-form-7\/images\/ajax-loader.gif”,”recaptcha”:{“messages”:{“empty”:”Please verify that you are not a robot.”}},”sending”:”Sending …”}; /* ]]> */ /* <![CDATA[ */ var wc_add_to_cart_params = {“ajax_url”:”\/wp-admin\/admin-ajax.php”,”wc_ajax_url”:”\/dev\/wp-admin\/admin-ajax.php?wc-ajax=%%endpoint%%”,”i18n_view_cart”:”View Cart”,”cart_url”:”http:\/\/www.hippo.studio”,”is_cart”:””,”cart_redirect_after_add”:”no”}; /* ]]> */ /* <![CDATA[ */ var woocommerce_params = {“ajax_url”:”\/wp-admin\/admin-ajax.php”,”wc_ajax_url”:”\/dev\/wp-admin\/admin-ajax.php?wc-ajax=%%endpoint%%”}; /* ]]> */ /* <![CDATA[ */ var wc_cart_fragments_params = {“ajax_url”:”\/wp-admin\/admin-ajax.php”,”wc_ajax_url”:”\/dev\/wp-admin\/admin-ajax.php?wc-ajax=%%endpoint%%”,”fragment_name”:”wc_fragments”}; /* ]]> */ /* <![CDATA[ */ var nm_wp_vars = {“themeUri”:”http:\/\/www.hippo.studio\/wp-content\/themes\/savoy”,”ajaxUrl”:”http:\/\/www.hippo.studio\/wp-admin\/admin-ajax.php”,”searchUrl”:”http:\/\/www.hippo.studio\/?s=”,”pageLoadTransition”:”1″,”shopFiltersAjax”:”1″,”shopAjaxUpdateTitle”:”1″,”shopImageLazyLoad”:”1″,”shopScrollOffset”:”70″,”shopScrollOffsetTablet”:”70″,”shopScrollOffsetMobile”:”70″,”shopSearch”:”shop”,”shopSearchMinChar”:”2″,”shopSearchAutoClose”:”1″,”shopAjaxAddToCart”:”1″,”shopRedirectScroll”:”1″,”shopCustomSelect”:”1″,”wpGalleryPopup”:”1″}; /* ]]> */ <!– /page overflow wrapper –>

    Plugin Author interfacelab

    (@interfacelab)

    Sounds like more of an issue with your WordPress install and less this plugin.

    Is this a dev site? Disable all your plugins and then try to activate Media Cloud.

    Try installing another new plugin too and see if the same thing occurs.

    Thread Starter petroc

    (@petroc)

    Ok it seems to be working now, i disabled all the plugins and Media Cloud installed and activated without any errors, i reactivated all the other plugins one at a time to see if there was a conflict with one of them, but all of them activated fine.

    Will Configure S3 and see how it goes, thanks so much for your help. Looking forward to using your plugin.

    Thanks

    Thread Starter petroc

    (@petroc)

    Hi Again

    So the plugins been working fine, but i see theres a new update, but i get that same error every time i try update it, even if i deactivate all the other plugin first, please advise. Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Minimum Server Requirements’ is closed to new replies.