Minimum Ticket limit is not working correctly

  • Resolved mashoodkhan321

    (@mashoodkhan321)


    6 months, 2 weeks ago

    Hi Metagauss, how are you? the min Ticker limit is not working I set the min limit to 4 by its showing 1 not 4 in source code this is not changing can you please check 

    I have attached the screenshot 

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mashoodkhan321

    (@mashoodkhan321)

    https://skvstaging.com/tft/events-2/?event=227

    Plugin Support Metagauss Translation Team (CLPTE)

    (@metagausseditor)

    Hello @mashoodkhan321 – since you already have a ticket with us on our support portal, and we are waiting for your response there, I am posting this response as an information update here.

    Please provide us with the requested details to allow us to assist you further.

    Plugin Support Metagauss Translation Team (CLPTE)

    (@metagausseditor)

    Hi @mashoodkhan321

    We tried reaching out to you a few times, but there has not been any further response. We are marking this ticket resolved for now. Please feel free to re-open it if you still need any assistance.

    Thread Starter mashoodkhan321

    (@mashoodkhan321)

    Subject: Refund Request for Stripe Purchase Extension

    Dear Event Prime

    I hope this message finds you well.

    Stripe Extension causing the issue and I recently purchased the Professional Bundle from your store, which I understand includes the Stripe purchase extension. However, I had already bought the Stripe purchase extension separately but it was not working it was part of the Professional Bundle to and I’m using Woo checkout now.

    Given that the extension is included in my bundle purchase, I would like to kindly request a refund for the separate Stripe purchase extension. Below are the details of my purchase:

    Order Number for Professional Bundle: mg-31587
    Order Number for Stripe Purchase Extension: mg-31584
    Purchase Date: 30-05-2024
    I appreciate your understanding and assistance in this matter. Please let me know if any further information or action is required from my side to process this refund.

    Thank you for your prompt attention to this request. I look forward to your response.

    Best regards,

    Plugin Support Metagauss Translation Team (CLPTE)

    (@metagausseditor)

    Hello @mashoodkhan321

    Thanks for your response. Since this is related to the paid version of EventPrime, its better to have the support handled directly via our dedicated ticket portal. www.ads-software.com support system is encouraged by the moderators to be for standard version of the plugins.

    You already have a couple of tickets with us, and we replied to those. The refund for the duplicate purchase of Stripe was initiated. Also, the issue was resolved on your site.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Minimum Ticket limit is not working correctly’ is closed to new replies.