minium 18 of age error

  • customer turned 18 in begging of february. yet he can’t purchase items set to minimum 18 of age. with the error “din varukorg inneh?ller varor med 18-?rs gr?ns, v?nligen ta bort dessa f?r att forts?tta”. Han ?r 18 ?r och 3 veckor.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author The Generation

    (@thegeneration)

    Hi,

    Which version of the plugin are you using? Would you also be able to send a screenshot of how it looks when this error message appears for the customer?

    Best regards

    Thread Starter romeon

    (@romeon)

    version 3.2.2

    https://ibb.co/R4sKJtnt

    Plugin Author The Generation

    (@thegeneration)

    Hi,

    I can’t see the image you sent, but it sounds like something is going wrong when the customer’s personal identification number is being verified via Svea. My recommendation is to reach out to Svea, as they can likely help you identify what is causing the issue.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.