• Resolved fesarlis

    (@fesarlis)


    I have a filter in my product archive page, which filters:

    1. Category
    2. Brand (Custom post type)
    3. Gender (Custom post type)
    4. Product tag

    All the filters are set to be folded (collapsed).

    I have noticed that ONLY IN MOBILE, product tags are expanded after page load (you can collapse them but they are expanded by default).

    I repeat, this happens only in mobile.

    Haven’t had the time to check whether this problem applies to the specific taxonomy (product tag) or to the last filter of the group.

    Please try to reproduce.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support fesupportteam

    (@fesupportteam)

    Hi @fesarlis

    Can you please send the link to the exact page with the issue so we can check it?

    Best Regards – Victor

    Thread Starter fesarlis

    (@fesarlis)

    Thank you for your fast reply.

    Our website is stored only locally at the moment (still under development). I will speak to our sysadmin and ask him if he could provide us with a VPN account for you to check the site.

    I will try to attach some screenshots at the moment, please keep the ticket open.

    Plugin Support fesupportteam

    (@fesupportteam)

    Well, you can provide the video link with the issue so it will be fully understandable.

    Best Regards – Victor

    Thread Starter fesarlis

    (@fesarlis)

    I have also noticed more issues regarding folding. The groups remain open when they shouldn’t, and vice versa.

    IMHO the logical approach is for a group to stay collapsed (if set to be) unless the option selected (eg a radio) belongs to that group.

    Plugin Support fesupportteam

    (@fesupportteam)

    Hi @fesarlis

    As long as there are no screenshots, videos, or links to the page with the issue. We cannot provide any help on it.

    Best Regards – Victor

Viewing 5 replies - 1 through 5 (of 5 total)
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