• Resolved ensony

    (@ensony)


    I used the Media Cleaner plugin, but it incorrectly flagged the background image of the “Hero – A custom hero block” in wp-admin as unused media.

    After running the cleanup, the background image in the “Hero” section was removed and the image itself was deleted. Could the plugin be updated to recognize images from custom blocks like “Hero” or “Product Hero” as in-use media to prevent accident delete?

    Thank you.


    • This topic was modified 2 weeks, 4 days ago by ensony.
    • This topic was modified 2 weeks, 4 days ago by ensony.
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  • Plugin Support Val Meow

    (@valwa)

    Hey @ensony! ??

    In most cases, Media Cleaner is compatible with a wide range of plugins, ensuring that it works seamlessly with your website. However, there might be instances where certain plugins might not be fully compatible with Media Cleaner. If you come across such a situation, I kindly invite you to try using the plugin and let us know about any issues you encounter. Please note that the Free version should handle less use case scenario since it has less parsers.

    Please, before performing any operation, make sure you have a reliable backup to ensure that you can always revert to a safe state. This is mendatory.

    You have the ability to use a regex filter if you want the scan to be specific in finding certain files or a file. Additionally, you have the option to select files after a scan and ignore them. This means that if it’s a false positive, it won’t show up again. You can also use your own logic to valide the usage status of file by using the following filter: add_filter( ‘wpmc_check_file’, function( $in_use, $file ) ).

    Our team is committed to continually improving the compatibility of Media Cleaner with different plugins. Your feedback is valuable to us, as it helps us identify areas where we need to work on enhancing compatibility. Could you precise which third party plugin your Hero blocks are made from?

    If you have technical knowledge, you can build your own parser for your offloaded media?using this template. Hope this helps.

    Thread Starter ensony

    (@ensony)

    Thank you for your help. We’re currently using Advanced Custom Fields PRO Version 5.8.7 in this project.

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