Mismatched XML tag Error – Help!

  • We can not figure out why we have a “Mismatched XML Tag” but it is preventing our products from displaying Google Shopping. Does anyone have any ideas how to fix this in the plug-in settings perhaps?

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with your feed. Can you share your feed URL with us so we can have a look at it?

    Thread Starter royaltyhealth

    (@royaltyhealth)

    https://www.royaltyhealth.com/wp-content/uploads/woo-product-feed-pro/xml/hnYiDPCLasY1m5sGwU24ulenFVxOq9qV.xml

    Hi,

    Thanks for this. We uploaded your feed into our test merchant center and got no errors whatsoever, not about “Mismatched XML Tags” either.

    Did you try again already?

    Thread Starter royaltyhealth

    (@royaltyhealth)

    We currently have 2 feeds uploaded on Google Merchant Center. One is a Website Crawl showing 551 products (however in past 6 months we aren’t getting any impressions or clicks) so we decided to try this plug-in. The daily feed for from this plug-in is showing 0 Products which makes me think something is wrong?

    This is what it is stating for the feed generated from this plug-in:

    “Your data feed contains a pair of opening/closing XML tags that don’t match.

    Learn more

    Below are some example items that are affected by this issue.

    Line Nr.30″

    Hi,

    This is what it looks when we upload your feed to our Google Merchant Center. It approves your feed and it finds 1066 products in it: https://www.dropbox.com/s/xchk95mjf5ziqa2/1066.png?dl=0

    So this really should work.

    Thread Starter royaltyhealth

    (@royaltyhealth)

    Thank you for confirming the test results. I have our tech trying to help troubleshoot this also. Maybe we should do a “manual” feed upload versus having the plug-in do it automatically. Or perhaps Google only wants 1 feed so may we should delete the other feed we generated from a “website crawl”. As a last resort is there anyway you could help us remote access via TeamViewer if we can’t figure this out?

Viewing 6 replies - 1 through 6 (of 6 total)
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