Missing channel in incoming messages

  • After moving the site from another domain, the channel in the incoming Flamingo messages has disappeared. You create a new form – the channel is visible but not in existing ones. It is not possible to filter new messages by old channels.

    Here’s how it is.
    image“>

    And here’s how it was
    image

    How do you fix this?
    Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    How did you do “moving the site from another domain”?

    Thread Starter gunf

    (@gunf)

    Hi
    Standard import export of forms, incoming and address books.
    Can i fixed it in phpmyadmin?

    I see that each channel (contact form) has its own taxonomy and its own id. But I don’t understand why flamingo don’t understand imported ones.
    Thank you.

    • This reply was modified 4 years, 7 months ago by gunf.
    • This reply was modified 4 years, 7 months ago by gunf.
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website you have this issue with?

    Thread Starter gunf

    (@gunf)

    Do you need a website admin and phpmysql? If the site is https://aquaproexpo.ru/

    Thank you.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    No, I don’t need admin access.

    Which version of Flamingo do you use?

    Thread Starter gunf

    (@gunf)

    Latest version 2.1.1

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Thanks. There seems to be a bug. I’ll look into and hopefully fix it in the next release.

    Thread Starter gunf

    (@gunf)

    Good morning!
    and everything will be back to normal?
    Thank you, I’ll be waiting for the update.

    Plugin Author Takayuki Miyoshi

    (@takayukister)

    I was wrong. I looked into it further and proved it it not a bug. When you export/import data, make sure that:

    1. You choose All content option in the Export screen. Otherwise terms data will not be included.
    2. Before importing the XML file, the Flamingo plugin is activated.
Viewing 9 replies - 1 through 9 (of 9 total)
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