Missing City Name
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Hi,
When trying to select the shipping location it shows another city n another district.. There are 2 “Hettipola” in Sri Lanka. one in MATALE and one in KURUNAGALA. But it shows only 1 Hettipola which is in Matale. Hettipola in Kurunagala is not being displayed.. Woocommerce result – https://ibb.co/wM4hQLM . Google result – https://ibb.co/wW2GtVH .
I need another city under Kurunegala => as “Hettipola”. Country is Sri Lanka (LK)The page I need help with: [log in to see the link]
Viewing 7 replies - 1 through 7 (of 7 total)
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Hi there,
From your screenshots, I see that it is displaying dropdowns for the State/County and the City.
With default WooCommerce, there is only a textbox to enter a city (no dropdown with options):
Link to image: https://d.pr/i/W7XrQXSo those dropdowns/options are likely being added by either a plugin on your site, or some custom code to list the cities/states/counties. Please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply.
Hello thank you for your fast reply.. i use dokan as multivendor plugin. FYI. how cai i fix this?
//System Report
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Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: ? Page ID is set but the page does not exist Cart: #12 - /cart/ Checkout: #13 - /checkout/ My account: #14 - /my-account/ Terms and conditions: ? Page not set ### Theme ### Name: Page Builder Framework - Child Version: 1.2 Author URL: https://mapsteps.com Child Theme: ? Parent Theme Name: Page Builder Framework Parent Theme Version: 2.5.11 – 2.6.3 is available Parent Theme Author URL: https://mapsteps.com WooCommerce Support: ? ### Templates ### Overrides: – ### Action Scheduler ### Complete: 17 Oldest: 2021-02-06 09:04:50 +0000 Newest: 2021-03-09 05:13:07 +0000yeah done, that drop down was from that plugin.. after i deactivate it i can let customers to type the city. Thank You. but is there any way that i can use a dropdown to select the city without that issue i had previously?
Viewing 7 replies - 1 through 7 (of 7 total)
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