Missing cmplz_choice cookie (unable to check for consent choices)

  • Hi there! As an Elementor Pro user, I made a pop-up using the shortcode. Everything works as expected (it would be great if the Display Conditions included Complianz options sometime, but that’s beside the point).

    What I’m trying to accomplish is to use the documented cookie cmplz_choice to see if a user has specified their preferences (a choice) or not. But whatever I do, I can’t seem to find this cookie in the network tab or using document.cookie.

    The cookies set without choosing anything (but pop-up with shortcode is shown):
    – cmplz_functional:”allow”
    – cmplz_policy_id:”13″
    – cmplz_statistics-anonymous:”allow”

    An example of the cookies set after clicking ‘Accept all’
    – cmplz_consent_status:”allow”
    – cmplz_functional:”allow”
    – cmplz_marketing:”allow”
    – cmplz_policy_id:”13″
    – cmplz_preferences:”allow”
    – cmplz_statistics-anonymous:”allow”
    – cmplz_statistics:”allow”

    Am I missing something here? Could it be possible that the cookie is only set using the non-shortcode cookiewall? Or is there possibly another way to check if the user has ‘chosen’ something?

    Technical stuff:

    
### wp-core ###

version: 5.8
site_language: nl_NL
user_language: nl_NL
timezone: Europe/Amsterdam
permalink: /%category%/%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: undefined
environment_type: production
user_count: 11
dotorg_communication: true

### wp-paths-sizes ###

// hidden

### wp-dropins (2) ###

advanced-cache.php: true
object-cache.php: true

### wp-active-theme ###

// hidden

### wp-themes-inactive (1) ###

// hidden

### wp-mu-plugins (5) ###

Force Strong Passwords - WPE Edition: version: 1.6.4, author: Jason Cosper
WPE ElasticPress Autosuggest Logger: version: 1.0.0, author: WP Engine
WP Engine Seamless Login Plugin: version: 1.5.5, author: WP Engine
WP Engine Security Auditor: version: 1.0.10, author: wpengine
WP Engine System: version: 4.1.0, author: WP Engine

### wp-plugins-active (18) ###

Advanced Custom Fields: version: 5.10.2, author: Delicious Brains, Auto-updates disabled
Autoptimize: version: 2.9.2, author: Frank Goossens (futtta), Auto-updates disabled
Complianz | GDPR/CCPA Cookie Consent: version: 5.3.0.1, author: Really Simple Plugins, Auto-updates disabled
Ele Custom Skin: version: 3.1.3, author: Dudaster.com, Auto-updates disabled
Elementor: version: 3.3.1, author: Elementor.com (latest version: 3.4.3), Auto-updates disabled
Elementor Pro: version: 3.3.1, author: Elementor.com (latest version: 3.4.1), Auto-updates disabled
HubSpot All-In-One Marketing - Forms, Popups, Live Chat: version: 8.4.90, author: HubSpot, Auto-updates disabled
Limit Login Attempts Reloaded: version: 2.23.1, author: Limit Login Attempts Reloaded, Auto-updates disabled
Polylang Connect for Elementor: version: 1.0.6, author: David Decker - DECKERWEB, Auto-updates disabled
Polylang Pro: version: 3.0.6, author: WP SYNTEX (latest version: 3.1.1), Auto-updates disabled
Regenerate Thumbnails: version: 3.1.5, author: Alex Mills (Viper007Bond), Auto-updates disabled
Simple History: version: 2.42.0, author: P?r Thernstr?m, Auto-updates disabled
SVG Support: version: 2.3.19, author: Benbodhi, Auto-updates disabled
Widget Options: version: 3.7.9, author: Widget Options Team, Auto-updates disabled
WP Engine Smart Plugin Manager: version: 5.3.1, author: WP Engine, Auto-updates disabled
Yoast Duplicate Post: version: 4.1.2, author: Enrico Battocchi & Team Yoast, Auto-updates disabled
Yoast SEO: version: 17.0, author: Team Yoast, Auto-updates disabled
Yoast SEO Premium: version: 17.0, author: Team Yoast, Auto-updates disabled

### wp-plugins-inactive (2) ###

Polylang: version: 3.1.1, author: WP SYNTEX, Auto-updates disabled
Query Monitor: version: 3.7.1, author: John Blackbourn, Auto-updates disabled

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1687
imagemagick_version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 https://www.imagemagick.org
imagick_version: 3.4.4
file_uploads: File uploads is turned off
post_max_size: 100M
upload_max_filesize: 50M
max_effective_size: 50 MB
max_file_uploads: 20
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 137 MB
	imagick::RESOURCETYPE_DISK: 1073741824
	imagick::RESOURCETYPE_FILE: 6144
	imagick::RESOURCETYPE_MAP: 512 MB
	imagick::RESOURCETYPE_MEMORY: 256 MB
	imagick::RESOURCETYPE_THREAD: 1
imagemagick_file_formats: 3FR, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JBG, JBIG, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: 2.2.5
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown

### wp-server ###

server_architecture: Linux 5.4.0-1043-gcp x86_64
httpd_software: Apache
php_version: 7.4.23 64bit
php_sapi: apache2handler
max_input_variables: 10000
time_limit: 3600
memory_limit: 512M
max_input_time: 3600
upload_max_filesize: 50M
php_post_max_size: 100M
curl_version: 7.58.0 OpenSSL/1.1.1
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: false

### wp-database ###

extension: mysqli
server_version: 5.7.35-38-log
client_version: mysqlnd 7.4.23

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: //hidden
WP_PLUGIN_DIR: //hidden
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 512M
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: true
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined
DB_CHARSET: utf8
DB_COLLATE: utf8_unicode_ci

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### pll_options ###

browser: true
rewrite: 1
hide_default: 1
force_lang: 1
redirect_lang: 1
media_support: 0
sync: taxonomies, comment_status, ping_status, sticky_posts, post_date, post_format, post_parent, _wp_page_template, menu_order, _thumbnail_id
post_types: 0
taxonomies: 0
domains: 0
version: 3.0.6
default_lang: nl
primary_navigation: en => 37 | nl => 38
previous_version: 3.0.5

### pll_language_en ###

term_id: 2
name: English
slug: en
term_group: 0
term_taxonomy_id: 2
count: 31
tl_term_id: 3
tl_term_taxonomy_id: 3
tl_count: 3
locale: en_GB
is_rtl: 0
w3c: en-GB
facebook: en_GB
home_url: //hidden
search_url: //hidden
mo_id: 11
page_on_front: 2698
page_for_posts: 0
flag_code: gb
flag_url: //hidden
custom_flag_url: 0
fallbacks: 0

### pll_language_nl ###

term_id: 5
name: Nederlands
slug: nl
term_group: 0
term_taxonomy_id: 5
count: 61
tl_term_id: 6
tl_term_taxonomy_id: 6
tl_count: 8
locale: nl_NL
is_rtl: 0
w3c: nl-NL
facebook: nl_NL
home_url: //hidden
search_url: //hidden
mo_id: 12
page_on_front: 381
page_for_posts: 0
flag_code: nl
flag_url: //hidden
custom_flag_url: 0
fallbacks: 0

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor jarnovos

    (@jarnovos)

    Hi @killedmufasa,

    The cookie cmplz_choice is currently only set in the Premium version, when certain features have been enabled.

    We will address this in the next update (to be released soon), so that this specific Cookie will also be available in Complianz Free.

    Kind regards,
    Jarno

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    @killedmufasa this branch sets the cookie also without a/b testing or records of consent enabled.

    https://github.com/Really-Simple-Plugins/complianz-gdpr/tree/cmplz_choice-without-ab-testing

    Let me know if this resolves your issue.

    Thread Starter killedmufasa

    (@killedmufasa)

    Hi again! Thanks a lot for making the cookie available to non-premium users and so quickly! I can confirm the cookie is now always set (or at least with my settings).

    However, it does behave differently than I had anticipated. According to my testing on both the site I’m working on and complianz.io (using isolated containers), the cookie cmplz_choice is always set to set. As an EU citizen, I would have expected for the cookie to default to something like no_choice (see: https://github.com/Really-Simple-Plugins/complianz-gdpr/blob/cmplz_choice-without-ab-testing/assets/js/complianz.js).

    Your docs describe the cookie as such: “tells us if the user has made a choice or not”. But even when I haven’t made any choices yet, it’s set to set. Am I misunderstanding what this cookie does? Otherwise, what’s the point of the cookie if it is always set to the same value?

    Thanks!

    Plugin Author Rogier Lankhorst

    (@rogierlankhorst)

    I’m sorry, I now realise the ‘choice’ cookie doesn’t do what you need. The name ‘cmplz_choice’ is not a very good one. It just checks if an initial status has been set. If it’s not set, it will be set straight away. This means the cookie will get set with a ‘set’ value as soon as the page loads.

    What you can do is to check if cmplz_statistics or cmplz_marketing is either ‘allow’ or ‘deny’. If it’s empty, no choice has been made yet.

    However, we’re about starting to test with our 6.0 release, which will offer this with a simple cmplzGetBannerStatus() function, which is either ‘dismissed’ or ‘show’.

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @killedmufasa,

    Can we provide any further assistance in the meantime? Just let us know if any further questions arise.

    Kind regards,
    Jarno

    Thread Starter killedmufasa

    (@killedmufasa)

    Hi again! Thanks for the amazing support so far, thank you! Sorry about the confusion with the cmplz_choice cookie, looks like I indeed misunderstood its function. Perhaps you could consider updating the docs to clarify its function?

    What you can do is to check if cmplz_statistics or cmplz_marketing is either ‘allow’ or ‘deny’. If it’s empty, no choice has been made yet.

    That seems like a very neat solution, thx! Although, I gotta say cmplzGetBannerStatus() sounds much easier to work with. Speaking of, will it work with the shortcode too?

    Other than that, no further help needed. Is it okay/handy if I keep the thread marked as ‘unresolved’ until v6 releases?

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
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