Missing Dashboard Menu Options

  • Trying to help some people out and have very limited experience with website creation and publication. Using WordPress 6.4.2, once I log in as admin on site editor using the domain/wp-admin method, options such as Appearance and Plug-Ins are missing from the dashboard.

    • This topic was modified 10 months, 2 weeks ago by phana333. Reason: Can't make URL for screenshot of dashboard
Viewing 6 replies - 1 through 6 (of 6 total)

  • @phana333


    User Role: Make sure you’re logged in as an administrator. Some user roles in WordPress do not have the capability to view and edit all options.

    Plugins: Certain plugins might interfere with the visibility of options in the dashboard. Try deactivating all plugins on your WordPress site and see if the options appear.

    Theme Compatibility: Check the compatibility of your theme with the version of WordPress you’re using.

    Hope that helps ??


    Thread Starter phana333

    (@phana333)

    I am 99% sure that I am logged in as admin, the Users button is one missing from my dashboard along with Appearance and Plug-Ins. With those three options missing from dashboard, how can I go about doing the troubleshooting steps people recommend such as disabling plug-ins and changing themes?

    @phana333

    You can disable plugins using an FTP client Or file manager app. More on this: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/



    Thread Starter phana333

    (@phana333)

    Chasing down the FTP client and phpMyAdmin troubleshooting options, everything I have seen and read on it says that those things need to be setup with WordPress with the ‘Plug-In’ menu on the dashboard that is currently missing. As far as I know, no such thing was set up before hand, so is there a way to deactivate all plug-ins without using the plug-in menu option from the dashboard, or is there a way to setup FTP client or phpMyAdmin without access to the same?

    Alor Web

    (@jerrymayalor555)

    Hi @phana333,

    Note: Please make sure to have the latest backup of your website before making changes to your WordPress files for future purposes.

    You can try the following steps:

    • Try to access your website files on your web hosting account or using an FTP client.
    • Copy and paste the code below into your wp-content.php file.
    define('DISALLOW_FILE_EDIT', false);
define('DISALLOW_FILE_MODS', false);
    • Save your changes.
    • Go back to your WordPress dashboard and refresh it.
    • You should be able to use the plugin option.
    • You can also delete this code anytime you’d like.

    Let me know how it goes.

    Thanks

    I had a similar issue, and wasted much time to find out they have been moved under “Tools”, at least in my installation, while in other they are where they’ve always been, I have no idea why (even if I disable all the plugins, they’re still there):

    • This reply was modified 4 months, 3 weeks ago by f_monts.
    • This reply was modified 4 months, 3 weeks ago by f_monts.
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