Missing db tables

  • Resolved orjan.steffensen

    (@orjansteffensen)


    4 years, 2 months ago

    Hi, I receive the following error messages:

    WordPress database error: [Table '[hidden].ffdb_aepc_custom_audiences' doesn't exist]
SELECT SQL_CALC_FOUND_ROWS * FROM ffdb_aepc_custom_audiences WHERE 1=1 ORDER BY date DESC LIMIT 0, 5

    and 

    
WordPress database error: [Table '[hidden].ffdb_aepc_logs' doesn't exist]
SELECT * FROM ffdb_aepc_logs ORDER BY date DESC LIMIT 20

    Tried uninstalling and reinstalling the plugin hoping that the tables would be created then, but that didn’t happen. Is there a simple way to do a clean reinstallation?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Antonino Scarfì

    (@antoscarface)

    Hi,

    sorry for the delay on my response!

    It’s really strange, but it may happen that for some reason the plugin couldn’t create the table.

    To force the re-install of tables, try to follow these steps:
    1. Go to YOUR_WEBSITE_URL/wp-admin/options.php
    2. Search aepc_db_version
    3. Remove the value in the corresponding field
    4. Save

    After the next refresh of any page of Pixel Caffeine admin dashboard, the issue should be fixed. If not, there should be something in your website that forbid Pixel Caffeine to make operations in the DB. In this case, do you have any security plugin? Or any other plugin which may interfere with DB operations?

    Thread Starter orjan.steffensen

    (@orjansteffensen)

    Thanks Antonino, I can confirm that this fixed it. ??

    Plugin Author Antonino Scarfì

    (@antoscarface)

    Awesome, thanks for confirming and very glad to see it worked ??
    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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