Missing elements on page and blocks

Hello @handandhammer,

Can you please explain which theme you are using ? I tested with “Twenty Twenty” theme but both TV Show and Movies Block works fine.

Regards

I use the Astra Pro theme.

Hello @handandhammer,

MAS Videos template overrides are only enabled on themes that declare MAS Videos support. If you do not declare MAS Videos support in your theme, MAS Videos will assume the theme is not designed for MAS Videos compatibility and will use shortcode based unsupported theme.

Declaring MAS Videos support is straightforward and involves adding one function in your theme’s functions.php file.

function mytheme_add_masvideos_support() {
    add_theme_support( 'masvideos' );
}
add_action( 'after_setup_theme', 'mytheme_add_masvideos_support' );

Regards

I put that code in the child the already and it worked so far. But not the mentioned functions. ??
So the issue is not solved.

Hello @handandhammer,

Can you please share your site URL here ?

Regards

https://sunsetnetwork.us/tv-show/tales-of-tomorrow/

Hello @handandhammer,

I am not sure what cause the issue in your site. Description will display as a first tab in single TV Show page. Can you please activate default theme(Twenty Twenty) and let us know if you have this issue with default theme ?

Regards

It works with twenty twenty. The text is there. I recognized, also the icons of the year and genre are visible there.
All that is missing with the Astra pro theme.
In Astra I also have set the font color white, so the items in the playlist menu are not visible.

Hello @handandhammer,

I tested our plugin with Astra theme and it works fine. Unfortunately we are unable to help you further in this as we do not have access to Astra Pro theme. I am sincerely sorry.

Regards

Astra pro is a plugin, that transforms Astra to the premium Astro pro theme.
I deactivated that plugin, so I had the free version you tested, and it is still not working. So there must be a another reason.

For a test I deactivated all(!) plugins (including elementor and Astro pro plugin), exept MAS Video and nothing changed. The descrotion and the icons do not appear.

Now I tested different themes. It only works with twenty twenty.
The description is missing in twenty nineteen, twenty seventeen ans Bulk pro theme.
Some of the themes show up at least the icons.
The description in twnty twenty is colored yellow, the color I choose for post headlines.
Very strange.

At least I found out, that it works with a single movie, but not tv shows and single episodes.

Now I finished a lot of tests in all possible constealation and configurations.
I tested also on a yet unused, almost plain WP Site.
The descrption appears on a movie page, not on show pages or episode pages. Video pages are not tested.
Only the twenty twenty theme shows all descriptions. It is missing in show and episode pages in Astra, Astra pro and Bulk, all even with the support code inserted in the function php.

Hello @handandhammer,

I tested with Astra theme and description displays fine in Video, Movie, TV Show and Episode single pages. Please check below link for screenshots.

https://drive.google.com/file/d/1Jsc20843Z0oJpPq4NIPqarFp2R62CeH-/view

Regards