Missing events

  • Hi, I have come across an two critical errors in my Facebook Commerce events settings. It says both purchase events and add to cart events haven’t been being received for the last 7 days. I’ve run a test event and that does seem to be the case, page views etc are creating events with the Pixel.

    Can you please let me know how to troubleshoot this?

    Thanks

    The page I need help with: [log in to see the link]

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  • Plugin Support Marija

    (@marijastuntcoders)

    Hello,

    We are sorry you are having issues with the plugin.

    To help us find the issue, can you please share your site’s System Status report?

    Kind regards,
    Marija

Viewing 1 replies (of 1 total)
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