• Resolved ndipietro

    (@ndipietro)


    Hi,

    I have a Fedex shipping option FEDEX_REGIONAL_ECONOMY whch is important to me but is not shown in the “Custom Services” table of the Octolize plugin so I cannot make it available in my front end Cart options.

    I have the free version but I looked at the Pro version there it is not listed either. I cannot work without the Custom Services checked because that give a lot of noise in my front end but lots of unwanted options in the Cart.

    How can I get that option available for my clients?

    T.I.A.
    Noel Di Pietro
    Eastbound

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hi @ndipietro, thanks for reaching out to us.

    FEDEX_REGIONAL_ECONOMY is not currently available in the FedEx Live Rates free nor PRO version. The FedEx services that are currently available within the plugin, they have their source from the FedEx API.

    I am adding FEDEX_REGIONAL_ECONOMY as a potential feature for the future plugin updates.

    If you have additional questions, please let us know.

    Best regards,
    Karolina

    Hi,
    As we haven’t got any replies, I’m marking this topic as resolved for now.

    Best regards,
    Karolina

    HI @burnagielk

    All the EU rates associated with FEDEX International Economy are moved to FEDEX_REGIONAL_ECONOMY. So it is super essential for most of the EU sellers, including us too, this are the cheapest rates and if we cannot offer it to the customers, this all makes no sense. We are desperately looking for solution, pls include it in PRO plan at least or wherever possible. Thks

    HI @inacrew

    I’ve already put FedEx? Regional Economy on our features requests list, and we will save this idea for future developments. I’ve also added you to the list of the people interested in such feature, so you’ll be notified as soon as the update containing this option is released.

    Please let me know if you have any further questions or if there is something more I can help you with.

    Best regards,

    Karolina

    Thread Starter ndipietro

    (@ndipietro)

    Any time schedule available for this very important upgrade?

    Sorry, but we do not have a specific date yet.

    Best regards

    Karolina

    Plugin Support tograczyk

    (@tograczyk)

    Hi @ndipietro, @inacrew,

    I wanted to let you know that in the 2.5.0 update, we added support for FedEx Regional Economy service.

    Best regards,
    Tomek

    Thread Starter ndipietro

    (@ndipietro)

    Yes, excellent! Got it activated already and it works!

    Thank you.

    Noel

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Missing FedEx option FEDEX_REGIONAL_ECONOMY’ is closed to new replies.